Menu

Customer Service

 

SHIPPING ON WEBSITE ORDERS

We ship your products via USPS within 2 to 3 business days.

$5 dollar shipping is charged on any order shipping to a U.S. or APO address.

Local customers can pick up order in store and shipping will be refunded.

We can ship to international addresses. Once actual shipping is calculated, we will invoice you via email for the exact shipping. Please email office@happyapplequilts.com with any questions regarding international shipping.

Five_dollar_Flat_Rate_U.S._Shipping

QUILT BY MAIL SERVICE

SHIPPING TO RETURN YOUR QUILT(S):

We will ship by USPS. $15 for the first quilt in a shipment. $7 per additional quilt shipped in the same box.

Returns & Replacements

Our goal at Happy Apple Quilts, LLC is to provide the best possible customer service.

We will accept for return products which are in unused, resellable condition. For fabrics which have been cut from yardage for shipment, a 20% restocking charge will apply to all fabrics cut to less than one yard. (includes cancellation of order that has been processed but not yet shipped.) Return must be made within 30 days.

NOTE: Patterns, books and magazines are not returnable or refundable.

Contact us at office.happyapplequilts@gmail.com for prior approval.

Refund will be limited to product cost. Shipping will not be refunded. 

Have a question? Call us at 813-925-9028.